In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, Azala Natura makes the following privacy notice available to you.

Azala Natura is responsible for the use and protection of your personal data. In this regard, and in compliance with the legal obligations established by the Federal Law on the Protection of Personal Data Held by Private Parties, this document informs the data subjects of the information collected from them and the purposes for which such information will be used.

Additionally, we inform you that Azala Natura is located at: Avenida Acueducto 1840 interior N, Colinas de San Javier, Guadalajara.

The personal data we collect from you will be used for the following purposes, which are necessary to establish our relationship with you and to address the services and/or orders you request:

• Provide a personalized support service, ensuring follow-up with each client on the correct use of the products purchased through our website: www.azalanatura.com.
• Deliver the products purchased through our website.
• Conduct quality and satisfaction surveys regarding the products we offer on our website.
• Create and send advertisements and offers for the products sold on our website.

To fulfill the purposes described in this privacy notice, we will use the following personal data:

• Name
• Phone number
• Email address
• Address

In addition to this personal data, we will use the following data, which are considered sensitive under the law and therefore require your explicit or written authorization for their use.

In this regard, we commit to refraining from any use or processing of your sensitive personal data until we have obtained your explicit or written authorization, where you expressly consent to the processing of the following sensitive personal data:

• Health status
• Genetic information

Furthermore, we inform you that the following files you provide us will be used for advertising purposes. By voluntarily sharing these files, you are explicitly authorizing their use.

The files used for advertising purposes are as follows:

• Photographs
• Videos

We inform you that your personal data will be used exclusively for the purposes outlined.

You have the right at all times to know what personal data we hold about you, how we use it, and the conditions of its use (Access).

Similarly, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification). You also have the right to request the deletion of your information from our records or databases if you believe it is not being used appropriately (Cancellation). Additionally, you may object to the use of your personal data for specific purposes (Objection).

To exercise any of your rights with AZALA NATURA, you must submit the corresponding request via the following email address: azalanatura@gmail.com.

This email address will also provide information on the procedure and requirements for exercising these rights. However, the request to exercise these rights must include the following information:

• Name
• Phone number
• Email address
• Address

The response to the request will be provided within the following time frame: 1 to 3 business days, and it will be communicated as follows:

Via the email address specified in the request.

The contact details for the person or department responsible for handling requests related to data rights at AZALA NATURA are as follows:

• Responsible Department: Customer Service Department
• Address: Av. Acueducto 1840, Int. N
• Phone Number: 332 616 7333
• Email Address: azalanatura@gmail.com

To revoke the consent you grant in this act or to limit the disclosure of your information, you must submit the corresponding request via the following email address: azalanatura@gmail.com.

You may also request information regarding the procedure and requirements for revoking consent or limiting the use and disclosure of your personal information. However, these requests must include the following information:

• Name
• Phone number
• Order number
• Email address
• Content or reason for the request
• Address

The response to the request for revocation or limitation of disclosure of your data will be provided no later than the following time frame: 1 to 3 business days, and it will be communicated as follows:

Via the email address or phone number specified in the request.

We are committed to keeping you informed about any changes that may occur to this privacy notice. However, you can request information about any updates by contacting us through the following email address: azalanatura@gmail.com.

Last updated: 01/23/2024